Save 10% on first payment of any subscription: 1,3,6,12 months. Use code SAVE10 at checkout.

Save 10% on first payment of any subscription: 1,3,6,12 months. Use code SAVE10 at checkout.

Frequently Asked Questions

If you have a question, we hope you’ll find the answer below.

If not, please email us at and we will do our very best to help.


I have previously cancelled my subscription. Can I restart without receiving Ancient Egypt again?

Yes, please log in to your account and reactivate your subscription.  If there are any issues please email us at

I have previously purchased a gift order that expired. Can I restart without receiving Ancient Egypt again?

Yes, please email us at

My child received this as a gift from someone else, which has now expired. Can I continue this from where we left off?
Can I buy a gift without it renewing?


How much does it cost per adventure?

£8.95 / US$18.95 / CA$24.95 / AU$26.95 / €12.95 per month on a 12-month pre-pay plan

(including FREE shipping worldwide)

Upgrade cost per child:

£6.95 / US$8.95 / CA$11.95 / AU$12.50 / €7.95 per month on any plan

(including FREE shipping worldwide)

How much does shipping cost?

Shipping is included in all subscriptions and to all destinations worldwide.

Purchasing from outside the UK?

We ship worldwide. You can pay in UK£ | US$ | CA$ | AU$ | Euro.

When will payment be collected?

Payment for your plan is taken when you first sign up, with the first adventure being shipped within 5 working days.

All subscription renewals will then be taken automatically on the same date, 1, 3, 6 or 12 months later, depending on the plan you have subscribed to.

If you select “This is a gift” at check-out, you can choose how many shipments you want to pay for without it renewing.

How can I pay?

Shipping & Delivery

Where do you ship?

We ship worldwide. You can pay in UK£ | US$ | CA$ | AU$ | Euro.

When will I get my first box?

New orders are shipped within 5 working days of placing your order.

Renewals happen 3rd of the following month, with that adventure being shipped 23rd of that same month.
How long will shipping take?

We send all packages on or around the 23rd of the month.

We use Royal Mail 48 hour service for UK addresses, so most customers should receive their package within 2 working days.

For customers outside the UK we use Royal Mail International Standard. Within Europe most customers should receive their package within 3-5 working days and in the rest of the world within 5-7 working days.

Can I receive multiple adventures at the same time?

Absolutely! If you would like to receive all the packages in one go please choose the option during the checkout process.

I haven't received my package. What should I do?

Cancelling & changes to my account

How can I cancel or pause my subscription?

You can cancel or skip your next renewal by logging in to your account.

I cancelled my subscription, but want to restart - will I get the same boxes gain?

If you start a new subscription, you will start from Ancient Egypt again.

If you don’t want to start from Ancient Egypt again, log in to your account, then under ‘Your subscriptions’ click ‘edit’. Then choose ‘reactivate’. This way you will pick up where you left off.

How do I change my address or payment details?

Please log in to your account.


Can I choose the topic for my class?

Absolutely! We have 12 fascinating topics to choose from. Choose the topic, then the pack size, then place the order.

Do I have to commit to a subscription?

No! Order each Classroom Pack that you need. There will be no further commitment after this, but we hope to see you again!

Can you do bespoke orders for my class?
How do you take payment for the class pack?

Affiliate Scheme

How do I join the affiliate scheme?

Please apply here.

What rate will I earn for each sale I refer?

You will earn 6% of the total value of each new sale you make. 

How long is the cookie valid for?
How will I get paid?

About Mysteries in Time

What is Mysteries in Time?

Mysteries in Time is a monthly educational subscription for children, designed to bring history to life for 6-11 year olds.

How do I know if it will be suitable for my child?

While aimed at 6-11 year olds, this is more of a guidance than a limit.

Younger children may still find it accessible, depending on their reading ability and how much adult support they get. Older children may still love it too!

How much help will my child need?

NB: not suitable for children under 3, due to small parts.

Is it educational?

Yes! While each adventure is packed full of educational goodness, it has been designed by a primary school teacher to disguise the learning into a fun package so your child won’t even realise they’re learning!

Does it follow the curriculum?
Are the adventures sent in a set order?

Yes! We send our adventures in a fun order, moving between ancient, middle and modern history. If you prefer to explore the adventures in your own order, we can send multiple adventures at once. Please choose the option during the checkout process to have them shipped all at once.